Refund policy
Return & Refund Policy
At Gadgetrixa, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
60-Day Money Back Guarantee
We offer a 60-day money back guarantee on eligible products. If you are not satisfied with your order, you may request a return within 60 days of receiving your item.
To be eligible for a return:
- The item must be in good condition
- The product should include original packaging whenever possible
- The item must not show excessive damage caused by misuse or improper handling
Non-Returnable Items
Certain items may not be eligible for return, including:
- Final sale items
- Personalized or customized products
- Products damaged by improper use
- Items returned without prior contact
Refund Process
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved, your refund will be processed to your original payment method within several business days. Processing times may vary depending on your payment provider or bank.
Return Shipping
Customers may be responsible for return shipping costs unless:
- The item arrived damaged
- The product has a verified manufacturing defect
Manufacturing Defect Warranty
Many products sold on Gadgetrixa include a warranty covering manufacturing defects. Warranty periods may vary depending on the product and manufacturer.
If your product develops a manufacturing defect during the applicable warranty period, please contact our support team with:
- Your order number
- Photos or videos of the issue
- A brief description of the problem
We will review each case individually and work toward an appropriate solution, which may include:
- Replacement parts
- Product replacement
- Partial refund
- Full refund
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery so we can resolve the issue quickly.
Contact Us
For any return, refund, or warranty-related questions, please contact us at support@gadgetrixa.com